🍬 FAQ — Frequently Asked Questions
Q1: Are all your products Candy Cane & Peppermint themed?
A1: Yes! Everything in our shop is inspired by the sweet charm of Candy Cane & Peppermint — classic red and white stripes, cozy winter vibes, and that refreshing peppermint scent everyone loves. 🎅✨
Q2: Are your products edible?
A2: Most of them are sweet but not edible! 🍭
Our collection mainly includes candles, home décor, mugs, and other peppermint-inspired goodies. Occasionally, we release limited-edition treats that are clearly marked as edible.
Q3: Are your products handmade?
A3: Yes! Many of our items are handcrafted or produced in small batches to ensure quality and uniqueness. Every piece feels like a little Christmas gift from Santa himself. 🎁
Q4: How long does shipping take?
A4: Orders are typically shipped within 1–3 business days.
Domestic delivery (Japan/US) usually takes 15–30 business days, while international shipping might take a bit longer depending on your location. 🌍
Q5: Can I return or exchange an item?
A5: Absolutely! If your item arrives damaged or defective, please contact us within 7 days of receiving it, and we’ll make it right. We want you to have a sweet and happy shopping experience. ❤️
Q6: Do you offer gift wrapping?
A6: Yes! Our products are already perfect for gifting, but if you’d like us to wrap your order, just leave a note saying “🎁 Gift Wrap” at checkout — we’ll take care of it.
Q7: Do you release seasonal or limited collections?
A7: Definitely! Each holiday season we launch exclusive limited-edition collections, so make sure to grab your favorites before they’re gone. ❄️